Privacy Policy

At Trukartnepal, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make use of our online store. By accessing or using our services, you agree to the terms and practices described in this policy. We encourage you to read this Privacy Policy carefully to understand how we handle your personal information.

  1. Collection of Personal Information

1.1. Information You Provide: When you interact with our website, we may collect personal information that you voluntarily provide, such as your name, email address, postal address, phone number, and payment information. This information is necessary for order processing, customer support, and fulfilling your purchases.

1.2. Automated Information: We may collect certain information automatically, including your IP address, browser type, operating system, device information, and website usage data. This information helps us analyze trends, diagnose technical issues, and enhance your experience on our website.

1.3. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. These technologies enable us to personalize your experience, remember your preferences, and provide targeted advertisements. You can modify your browser settings to manage or disable cookies, but please note that some features of our website may not function properly without cookies enabled.

  1. Use of Personal Information

2.1. Order Fulfillment: We use your personal information to process and deliver your orders, provide customer support, and communicate with you about your purchases.

2.2. Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, newsletters, and offers about our products and services. You can opt out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.

2.3. Website Improvement: We analyze the information we collect to improve our website’s functionality, content, and user experience. This includes monitoring and analyzing trends, gathering demographic information, and conducting market research.

2.4. Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users, affiliates, or the public.

  1. Protection of Personal Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your information.

  1. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

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